SHIPPING AND HANDLING

ORDER FULFILMENT 

Please allow 2 to 4 business days for your order to be processed, regardless of the shipping option selected at checkout. We ship orders Monday through Friday. This excludes weekends and major holidays.

SHIPPING DELAYS

🇨🇦 Canada Shipping

By Mail (Not Tracked): 3-10 business days - $2.50
Xpresspost (Tracked): 1-2 business days - 10$
Free shipping (orders $50+) 3-10 business days - $0.00

🇺🇸 U.S. Shipping

USPS First Class (Tracked): 2-4 business days - $5.00
Free shipping (orders $50+) 2-4 business days - $0.00

✈️ International Shipping

International Standard (Partially Tracked): 8-23 business days - $7.00
Free shipping (orders $60+) 3-10 business days - $0.00

TRACK YOUR ORDER

Once your parcel has been shipped, you will receive an email with a shipping confirmation. Depending on the shipping method you have selected at checkout, you may or may not find a tracking number in this email.

FREE SHIPPING

When applying a free shipping coupon code at checkout, please note that your parcel will be shipped with the standard shipping option for your country and may not provide a tracking option, regardless the option you chose at checkout.

CANADIAN "BY MAIL" SHIPPING OPTION

Please note that with the "By Mail" shipping option (available in Canada only), your package will be shipped by mail, as if it was a letter. Meaning that you'll receive your package directly in your mailbox, nobody will knock at your door. This option doesn’t include any tracking information or signature when delivered.

PRE-ORDERS

Items marked as pre-order in their title will be shipped on their restock/release date, which can be found in the product description.

DISCLAIMERS

Wrong address : It’s the buyer responsibility to make sure that they enter their shipping address correctly. If you notice any mistakes, please email info@burciani.com right away so we can attempt to correct this for you. We can only correct errors prior to shipment. We aren’t responsible for the parcels lost due to incorrect shipping address.

Taxes and duties : We cannot determine the duty fees for each country. All customs, import duties, fees and taxes are the customer’s responsibility to pay.

Delivered, but not delivered : If your tracking information confirms that your parcel has been delivered to your delivery address but you still haven’t received your order, please reach out to your local post office so they can investigate the issue.

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